This should only happen in very exceptional circumstances. Your medication is your responsibility and you must ensure that you have sufficient supply in order to be able to order in good time. If you need your prescription more urgently than our usual 2 working days then you will need to attend the surgery in person and complete a medication request form. Requests received before 1pm will usually be ready after 6pm and those after 1pm will be ready the next working day after 1pm. Urgent requests are very disruptive to the process of safely issuing repeat prescriptions and should not be your usual way of obtaining your medicines.

Patient safety is our absolute top priority with prescription medicine and this can sometimes delay them being issued.