News & Announcements

New Health Check Invitations

Updated On April 8, 2025

🩺 As of the 1st April We’re Introducing a New System for Health Check Invitations

 To help us better manage and streamline your care, we’re introducing a new clinical system that allows us to combine all your health checks into one coordinated appointment. This means you’ll be invited for any routine checks you’re due for – such as blood tests, annual reviews, or screening reminders – at the same time, helping to reduce multiple visits and improve continuity of care.

📲 What Does This Mean for You?

As part of this change, you may start receiving text messages that look a little different from the usual ones you get from us (our standard Princes Gardens Surgery system). These new messages are being sent through a different, secure system we’re using to manage these combined health check invites.

We want to reassure you that:
✅ These messages are not scams – they are genuine messages
from the practice, sent through our new system.
✅ You may receive a link to book an appointment or fill in a health questionnaire as part of your invite.
✅ You will still receive reminders for booked appointments and questionnaires via our usual Princes Gardens Surgery text system as well.

💬 Unsure About a Message?

If you’re ever uncertain about a message you’ve received, please don’t hesitate to contact the practice directly. We’re always happy to confirm whether a message is genuine and answer any questions you may have.
Thank you for your patience and understanding as we roll out this new system. We’re confident it will help us deliver more efficient and joined-up care for all our patients.

Helping us to help you.

Updated On July 16, 2020

We would like to notify our patients that our reception team have been asked by the GP Partners to ask you for some brief details regarding your request for an appointment.

Please indicate the nature and urgency of your problem so we can help you as efficiently as possible. This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken.