We are excited to introduce Heidi Health, an advanced AI medical scribe designed to improve patient care and streamline our processes. Here’s how it works and why it’s a valuable addition to your healthcare experience.

Benefits of Using Heidi Health

• Enhanced Focus on Patient Care: By automating the documentation process, Heidi Health allows us to spend more time interacting with you, improving the quality of care and communication during consultations.
• Efficiency and Accuracy: The AI scribe ensures that all details of your visit are accurately recorded, reducing the risk of errors and omissions in your medical records.
• Streamlined Workflow: Heidi Health helps in managing various administrative tasks such as generating patient summaries, filling out forms, and creating letters, making our workflow more efficient.

How Your Data is Managed

• Data Security and Privacy: Heidi Health adheres to stringent UK compliance frameworks, including the Data Protection Act, GDPR, and NHS standards such as DCB0129, DTAC, and DSPT. This ensures that your personal information is handled securely and confidentially.
• Local Data Hosting: All data is hosted within the UK, enhancing security and compliance with local data protection regulations.
• Temporary Data Storage: Audio recordings used for generating notes are not stored permanently. They are processed and then deleted, ensuring your data remains private and secure.

Your Choice Matters

Participation is entirely voluntary. If you prefer not to use Heidi Health, simply let your clinician know, and we will respect your decision without impacting your care.

At Princes Gardens Surgery, we are committed to using innovative practices to provide better patient care. Heidi Health allows us to focus more on you, the patient, rather than on typing and administrative tasks. If you have any questions, please don’t hesitate to ask our team.