News & Announcements

Rapid Health

Updated On August 15, 2025

Next month we will be introducing a new triaging system for appointment management called Rapid Health which will replace our online consultation service Klinik.

  • It can Prioritises your request based on medical need
  • Offers an appointment (if suitable)
  • Sends your request to our clinical team to review
  • Provides advice or signposts you to another service
  • It is available 24 hours a day, 7 days a week.

For your more information you can read the FAQ here.

Rapid Health FAQ – Princes Gardens Surgery

 

 

 

Talk Plus Courses

Updated On September 8, 2025

TalkPlus has designed a new webinar: Supporting Carers.

Offering a supportive and practical session for anyone in a caring role, unpaid or informal, managing stress and emotional burnout.

This will be held on Wednesday, 24th September 18:00 – 19:30 online.

The webinar is also open to anyone: patients, staff, family, and friends, so please do invite people if you think they may benefit from joining. They would just need to call us on 01252 533355, or email: frimleyicb.talkplus@nhs.net to express their interest.

 

We are running our highly successful webinar: CBT Strategies for Menopause.

This will be held on Tuesday, 14th October, 18:00 – 19:30 online.

The webinar is also open to anyone: patients, staff, family, and friends, so please do invite people if you think they may benefit from joining. They would just need to call us on 01252 533355, or email: frimleyicb.talkplus@nhs.net to express their interest.

 

We also have our regular courses available:

 

Managing Low Mood and Anxiety:

The course runs over 4 weeks and each module is an hour long. These are run either in person or online.  The course is suitable for anybody who wants an introduction to CBT, to gain an understanding of general anxiety and depression, and is self-motivated to learn self-help techniques to better manage their mood.  There are opportunities to ask questions and join in with group tasks, although it is not a forum to share personal experiences. We encourage participants to have their cameras on if they are attending online. Patients can attend the managing low mood and anxiety course following a referral to TalkPlus and after discussion for suitability at their initial assessment.  The course is suitable for people experiencing mild to more severe levels of depression or general anxiety.

Next course starts: September 2025, then October

 

Dad’s group:

With new dads in mind, but also other experienced dads with children under the age of 2 years.

If you are struggling with anxiety, stress, low mood, or other struggles due to the new addition to the family, this is the place for you! We aim to provide a supportive environment. It is a good space for dads to ask questions, share tips, struggles and successes, and to grow their support network. We welcome babies to the sessions, so childcare should not be an issue.

Any new dads who might be interested in our Group, please ask them to refer to TalkPlus: www.talkplus.org.uk and mention the dads’ group on their referral.

Next course starts 17th September 2025

 

Knowing Me Knowing You Course:

A six-week virtual course that explores thoughts and feelings around anxiety, low mood, and wellbeing in a safe environment, allowing space to have special time with your baby. This course is for new mothers with babies under the age of 12 months, Living with a postcode within Hart and Rushmoor, struggling with mild to moderate levels of low mood/anxiety.  The next course starts 3rd November 2025.

 

Living Well Staying Well Course:

This course is designed for people who have a long-term health condition and want some support with managing their mood and anxiety around their physical health. The course is about understanding the link between physical health and emotional well-being.  The next Course starts 2nd October 2025

Weight loss injections

Updated On August 18, 2025

From 23 June 2025, Tirzepatide (Mounjaro®) will be available on the NHS for patients with a BMI over 40 and at least four qualifying conditions (hypertension, sleep apnoea, type 2 diabetes, cardiovascular disease, or high cholesterol). Eligible patients will be contacted directly for assessment. Please do not contact the surgery.

New Health Check Invitations

Updated On April 8, 2025

🩺 As of the 1st April We’re Introducing a New System for Health Check Invitations

 To help us better manage and streamline your care, we’re introducing a new clinical system that allows us to combine all your health checks into one coordinated appointment. This means you’ll be invited for any routine checks you’re due for – such as blood tests, annual reviews, or screening reminders – at the same time, helping to reduce multiple visits and improve continuity of care.

📲 What Does This Mean for You?

As part of this change, you may start receiving text messages that look a little different from the usual ones you get from us (our standard Princes Gardens Surgery system). These new messages are being sent through a different, secure system we’re using to manage these combined health check invites.

We want to reassure you that:
✅ These messages are not scams – they are genuine messages
from the practice, sent through our new system.
✅ You may receive a link to book an appointment or fill in a health questionnaire as part of your invite.
✅ You will still receive reminders for booked appointments and questionnaires via our usual Princes Gardens Surgery text system as well.

💬 Unsure About a Message?

If you’re ever uncertain about a message you’ve received, please don’t hesitate to contact the practice directly. We’re always happy to confirm whether a message is genuine and answer any questions you may have.
Thank you for your patience and understanding as we roll out this new system. We’re confident it will help us deliver more efficient and joined-up care for all our patients.

Helping us to help you.

Updated On July 16, 2020

We would like to notify our patients that our reception team have been asked by the GP Partners to ask you for some brief details regarding your request for an appointment.

Please indicate the nature and urgency of your problem so we can help you as efficiently as possible. This will ensure that you are booked in with the correct healthcare professional and that the quickest route to treatment or advice is taken.